Terms of Service

These terms are a contract between you ("you") and By Forrest Ltd, registered in England and Wales at 44, 7 Huntley Street, London, WC1E 6AJ, United Kingdom ("we", "us", "our"). By using shopifytometa.com(the "Service") you accept these terms.

We give you a tool that converts your Shopify customer export into a Meta value-based custom audience CSV. Conversion happens in your browser — we never see your customer data. You agree not to abuse the service. The tool is provided as-is.

We provide a tool that converts a Shopify customer export CSV into a Meta value-based custom audience CSV. The tool is provided on an "as is" and "as available" basis. We do our best to keep it accurate as Shopify and Meta evolve their formats, but we don't guarantee any particular outcome from uploading the resulting file to Meta — match rates depend on the quality of your customer data.

• You may upload customer data you legally have the right to use for marketing purposes (consent, legitimate interest, or another lawful basis under applicable data protection law).
• You may not upload data scraped from third parties or obtained without a lawful basis.
• You may not attempt to bypass the rate limit by automation, proxy rotation, multiple accounts, or similar.
• You may not redistribute or resell access to the converter.
• You are responsible for your own compliance with UK GDPR / EU GDPR and Meta's Custom Audiences Terms when uploading the converted file to Meta.

The Service is free to use, with no account and no payment. You may use it for your own business or for clients' Shopify stores.

Please don't script, scrape or otherwise automate abuse of the site, its counter, or its review and feedback forms. We may limit or block traffic that looks automated. We may change, limit or stop offering the Service, or introduce paid options in future. If we do, we'll update these terms first and nothing you've already done will be charged.

See our Privacy Policy for what data we collect and why. The short version: your customer CSVs are processed in your browser and never reach our servers.

The website, its design, code, and the converter logic are owned by By Forrest Ltd. You retain all rights to the customer data you upload — we make no claim to it (and never see it in any case).

The Service is provided "as is". To the maximum extent permitted by law, we disclaim all implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages — for example, lost revenue from a Meta ad campaign that didn't perform, or losses caused by inaccurate data in your Shopify export. Our total aggregate liability for any claim arising from your use of the Service is capped at £100.

Nothing in these terms limits our liability for death, personal injury caused by negligence, fraud, or any liability that cannot lawfully be excluded under English law.

We may update these terms from time to time. Material changes will be announced on the homepage at least 14 days before they take effect. Continued use of the Service after that point constitutes acceptance of the updated terms.

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales, except that consumers may bring proceedings in their country of residence where local law requires.

If any provision of these terms is found unenforceable, the remaining provisions stay in full effect. These terms, together with our Privacy Policy and Cookie Policy, are the entire agreement between you and us about the Service.

By Forrest Ltd
44, 7 Huntley Street, London, WC1E 6AJ, United Kingdom
hello@shopifytometa.com